Barbara Donaldson spent four years as a People Change Management Lead in the Project Management Office of Information and Information Technology at Metrolinx. She created change management strategies and plans to engage users and support technology adoption for more than 15 projects ranging from budget planning to emergency communication to the setup and move of the control centre.
Barbara’s previous employment experience includes communications, training and change management work for a range of industries including health care, oil and gas companies, and insurance. She has a B.A. in Sociology and an M.Ed. in Adult Education. She is an active member of the Association of Change Management Professionals and was one of the first 100 people to earn the designation Certified Change Management Professional in 2016. Barbara has just started a new role as the Director of Delivery Adoption for Element AI, a Canadian artificial intelligence company.